£40
The item was excellent in quality, style and fit except for the hood . This was ridiculously large meaning it came down to my chin. Furthermore it was not adjustable. I could have worn a space helmet and it still would have covered my eyes. Clearly a massive design fault . Unfortunately, as a winter coat , I regarded the use of the hood as essential. I therefore reluctantly returned the item and bought a similar product from a different store which is not as good - but the hood fits perfectly. I am so disappointed. You have lost a customer due to this design fault .
