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£525

Amelia Triple Wardrobe

462-947

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Reviews

White Amelia Triple Wardrobe
Overall Rating 2.5 out of 5 stars 2.5 / 5 based on 5 reviews.
Review Summary
  • 5 Stars (1)
  • 4 Stars (1)
  • 3 Stars (0)
  • 2 Stars (2)
  • 1 Star (1)

Feedback for White Amelia Triple Wardrobe

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  • 15th Aug 2020 Review rating - 2 out of 5.

    Furniture is ok but not hugely robust. Reason for low rating- Wardrobe came with large deep scratch at the front (decorative top). Contacted Next immediately who said they would send a new part out. Received a communication that they had sent it to courier but tracking number invalid. Phoned back a few days later and was advised they would send another part. The exact same thing happened. We are now on day 12 after original delivery. Resolution is another full wardrobe being sent out and we have to take the correct part out, replace it with damaged part and arrange a collection! This means waiting in for another two days (when baby is due) and having a huge item cluttering the house whilst we wait for collection. Very inconvenient and unsatisfactory. I have also had to phone several times and been advised there is an hours wait to be spoken to. If I ask for a call back then I will get one as if I have stayed in the queue. Sadly, each time I have had to wait for 4-6 hours to be called back. I have had to stay close to my phone all day to ensure I don't miss the callback. Very frustrating and not helpful especially when preparing for a baby! Poor ratings with quality because of the huge scratch in a prominent place and 12 days on it isn't resolved satisfactorily. It has masking tape marking it as if someone else has had it and sent it back pointing it out. Hard to believe it passed a quality check. We were thinking of buying sofas too but this experience has put me off!

    Anonymous

    Feefo Verified Review
  • 5th Aug 2020 Review rating - 2 out of 5.

    The style of the wardrobe is very nice but the quality of the product itself is very poor indeed. Many of the parts were scuffed, dented or scratched despite the packaging being fine. Certainly overpriced based on what we received but even if the wardrobe hadn’t been marked, it was not worth what we paid for the product.

    Richard

    From Leeds

    Feefo Verified Review
  • 9th Mar 2020 Review rating - 4 out of 5.

    Lovely pretty wardrobe for nursery! Assembling the product was quite straightforward. Product is a bit flimsy for the price paid. The option for different heights with the shelves is good but the pre-drilled holds are then left on display which doesn’t look that nice, I’d rather option for height of shelves. As No cover up buttons or stickers provided. There was a mark on one of the doors but I called Next a they were very helpful with replacement.

    Louise

    Feefo Verified Review
  • 15th Feb 2020 Review rating - 5 out of 5.

    This is a really great looking item with lots of space however, Next have many pre-fitted bolts which make the construction easier but many of these failed to tighten properly until removed and reinserted, if you do not do this you end up with a wobble wardrobe. This added to the construction time, rather than making it quicker. The wardrobe parts could do with shelving inside, a lot of the space is wasted as the children's clothes only reach halfway down. As someone else mentioned, there is far too much polystyrene in the packaging. Other than that, I am very happy with this product.

    Darren

    Feefo Verified Review
  • 25th Jan 2020 Review rating - 1 out of 5.

    Very limited space, no shelving inside wardrobe units. Terrible design and very wobbly when assembled. I would return if I could but the ridiculous amount of polystyrene packaging means I will never order furniture from next again

    Richard

    Feefo Verified Review
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