If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Please allow 10 days for returns to be inspected and to show on your statement. Details of returns will show on next.co.uk/account.
This does not affect your rights to return faulty goods.
If you wish to return your parcel by post, please call 0333 777 4574 and have your Selfserve number ready (this can be found on the ‘My Account’ page). We will send you a pre-paid returns label. *For call charges contact your service provider.
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