I have kept this lamp as I haven’t found another one that fits on my unit as well. I also really like the design. However, it is faulty and going by the packaging it has been returned and then sent out again a few times. The touch feature doesn’t work and so can only be switched on and off at the plug and it can’t be dimmed.
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Response From Next Customer Services Team14th Mar 2024Thank you for taking the time to leave your review on our Chrome LED Eternity Touch Table Lamp. We’re really sorry to hear your order didn’t arrive to you in perfect condition and for the issues you’ve experienced. Your feedback has been passed on to the warehouse team to ensure more thorough checks are carried out going forward. All new orders will be despatched to our usual high standard. Our customer services team will be in touch with you shortly to discuss your order.